The Story Behind MTS Refrigeration

Putting Customers First For Two Decades

For the last twenty years, our director and team here at MTS Refrigeration have prided ourselves on being a highly organised, small team of professionals. This is by our design, as our director strongly believes that being able to personally visit and assist on every single job is the best way to provide an outstanding service.

Our director has heard one too many stories from clients about receiving unsatisfactory services from larger companies, who didn’t have the time of day for them. But by being able to personalise each of our quotes and services, we truly believe we can provide a five-star service, a reliable installation for every client, and peace of mind when it comes to air conditioning and refrigeration. 

At least, that’s how we’ve operated for two decades, and our clients tend to agree with us!

Tailoring Our Service For Longevity

In addition to a personal service, our director wanted MTS Refrigeration to be renowned for providing longevity-focused and preventive servicing. Since Day One, our director was well aware of the stigma that air conditioning servicing was just an upsell. But he was determined to provide a service that truly extended the lifespan and efficiency of each of our air conditioners.

It might sound like a lofty goal to say that we think this can provide peace of mind for our clients. But we truly believe that our regular services can prevent future breakages and keep our clients’ air conditioning and refrigeration running disruption-free for decades to come. We also know for a fact that optimised energy savings and better air flow can mean an improved quality of life (especially on the Gold Coast!) for our clients.

Providing Peace Of Mind Throughout The Summer Months

While the Gold Coast has proven to be a beautiful city to live in, it also has some of the hottest summers in Australia. For this reason, we strive to provide peace of mind as well as cooling for members of our community, by ensuring their air conditioning and refrigeration works around the clock.

We see it as our duty and privilege to ensure their air conditioning and refrigeration is working when they need it most.